Office of Communications (Ofcom) (return to blog) Blog
Developing a Methodology for Costing the Impact of Digital Exclusion
Recent work by the Oxford Internet Institute (OII) has shown that technological forms of exclusion are a reality for significant segments of the population, that different groups experience different types of exclusion, and that for some people they reinforce and deepen existing disadvantages, such as social and economic exclusion.
The LSE Public Policy Group and the OII were asked by the National Audit Office (NAO) to develop a methodology for working out the benefits foregone to citizens, government and the economy through digital exclusion - and the costs of overcoming them. An online consultation has been commissioned by the NAO to inform its understanding of the evidence base on the costs and benefits of digital inclusion activities.
The site presents a Methodology for Costing the Impact of Digital Exclusion, developed for the NAO by the LSE Public Policy Group and the OII and opens it up for expert deliberation. Please go to the How you can help tab to participate in the deliberation.
(Please do not quote or reference the research without the express permission of the NAO. The NAO has yet to decide when and how it will publish the results of this exercise.)
